About Smoobu
Empowering property managers and vacation rental owners with innovative solutions for seamless operations and enhanced guest experiences
Who We Are
Smoobu is a comprehensive property management platform designed specifically for vacation rental owners and property managers. We understand the unique challenges of managing short-term rentals, from coordinating bookings across multiple channels to ensuring exceptional guest experiences while maintaining operational efficiency.
Founded with a vision to simplify property management, Smoobu has grown into a trusted partner for thousands of property managers across the United Kingdom and beyond. Our platform combines powerful automation tools with intuitive design, making it easier than ever to manage your vacation rental business.
Our Mission
Simplifying Property Management
Our mission is to provide property managers and vacation rental owners with the tools they need to streamline operations, maximize revenue, and deliver outstanding guest experiences. We believe that managing properties should be straightforward, efficient, and profitable.
Innovation Through Technology
We continuously invest in developing cutting-edge features that address real-world challenges faced by property managers. From automated messaging to dynamic pricing tools, our platform evolves with the needs of the vacation rental industry.
Supporting Your Success
Your success is our success. We're committed to providing exceptional support, comprehensive training resources, and a community where property managers can share insights and grow together.
What We Offer
Comprehensive Property Management Solutions
Smoobu provides an all-in-one platform that covers every aspect of vacation rental management:
- Channel Management:Synchronize your listings across major booking platforms including Airbnb, Booking.com, Vrbo, and more, preventing double bookings and maximizing visibility
- Unified Calendar:Manage all your properties and bookings from a single, intuitive calendar interface that updates in real-time
- Automated Guest Communication:Send personalized messages automatically at key touchpoints throughout the guest journey
- Financial Management:Track revenue, expenses, and generate detailed financial reports to understand your business performance
- Team Collaboration:Coordinate with cleaning staff, maintenance teams, and co-hosts through integrated task management
- Guest Portal:Provide guests with a professional portal for check-in information, local recommendations, and support
- Dynamic Pricing Tools:Optimize your rates based on demand, seasonality, and market conditions
- Multi-Property Management:Scale your business by managing multiple properties efficiently from one dashboard
Our Core Values
These principles guide everything we do at Smoobu:
Customer-Centric Approach
We listen to our users and build features that solve real problems. Your feedback shapes our product roadmap and drives continuous improvement.
Reliability & Trust
Property managers depend on us for their business operations. We maintain robust infrastructure, ensure data security, and provide dependable service you can count on.
Continuous Innovation
The vacation rental industry evolves rapidly. We stay ahead of trends, adopt new technologies, and regularly release updates that keep you competitive.
Transparency
We believe in clear communication, straightforward pricing, and honest relationships with our customers. No hidden fees, no surprises.
Community Building
We foster a supportive community where property managers can connect, share experiences, and learn from each other's successes.
Excellence in Support
Our dedicated support team is here to help you succeed. We provide timely assistance, comprehensive documentation, and training resources.
Smoobu by the Numbers
Trusted by property managers worldwide
Meet Our Team
Dedicated professionals committed to your success
Sarah Henderson
With over 15 years in hospitality technology, Sarah leads Smoobu's vision to revolutionize property management through innovative solutions.
Michael Patterson
Michael brings deep expertise in cloud architecture and automation, ensuring Smoobu remains at the forefront of property management technology.
Emma Collins
Emma leads our support team with a passion for helping property managers achieve their goals and maximize the value of our platform.
David Williams
David oversees product strategy and development, working closely with users to build features that truly make a difference.
Why Property Managers Choose Smoobu
Proven Track Record
Since our inception, we've helped thousands of property managers streamline their operations and grow their businesses. Our platform has processed millions of bookings and continues to evolve based on real-world usage and feedback.
Seamless Integration
Smoobu integrates with all major booking channels, payment processors, and property management tools. Our API allows for custom integrations, ensuring the platform fits perfectly into your existing workflow.
Scalable Solution
Whether you manage a single property or a portfolio of hundreds, Smoobu scales with your business. Our flexible pricing and robust features support growth at every stage.
Dedicated Support
Our UK-based support team understands the local market and is available to assist you. We offer comprehensive onboarding, regular training webinars, and responsive customer service.
Regular Updates
We release new features and improvements regularly, ensuring you always have access to the latest tools and capabilities. Our development roadmap is influenced by user feedback and industry trends.
Our Commitment to Security
We take data security seriously. Smoobu employs industry-standard security measures to protect your information and your guests' data:
- End-to-end encryption for all data transmission
- Regular security audits and penetration testing
- GDPR compliance and data protection measures
- Secure cloud infrastructure with redundant backups
- Two-factor authentication for account access
- Role-based access controls for team members
Looking Forward
The vacation rental industry continues to evolve, and so do we. Our roadmap includes exciting developments in artificial intelligence for pricing optimization, enhanced mobile capabilities, and deeper integrations with emerging platforms.
We're committed to staying at the forefront of property management technology, continuously improving our platform, and supporting our users as they grow their businesses. Your success drives our innovation, and we're excited to be part of your journey.
Join Our Community
When you choose Smoobu, you're not just getting software – you're joining a community of property managers who share insights, strategies, and support. Connect with fellow users through our forums, attend our webinars, and participate in industry events where we're present.
Ready to Transform Your Property Management?
Discover how Smoobu can help you save time, increase revenue, and deliver exceptional guest experiences.
Get in TouchContact Our Office
We're based in the heart of Bristol and welcome the opportunity to connect with property managers throughout the United Kingdom.
Coastal Breeze Property Solutions
Address:14 The Wharf, Bristol Harbour, Bristol, BS1 6TG, United Kingdom
Phone: +44 117 924 1234
Our team is available Monday through Friday, 9:00 AM to 6:00 PM GMT. For urgent support inquiries, please use our priority support channels available through your Smoobu admin dashboard.